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Tips for Developing the Ideal Master Services Agreement

Tampa master services agreement attorneyWhenever two businesses expect to have an ongoing relationship, with one providing services to the other on a project-by-project basis, a master services agreement can simplify their repeated transactions.

Many types of businesses can benefit from using a master services agreement, including those who sell website creation and maintenance services, software-as-a-service (SaaS), and cloud computing services. 

But what exactly should be included in your MSA? Here are some tips for creating a strong MSA for your business:

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Three Reasons Your Business Needs a Master Services Agreement

Florida cyber law attorney master services agreementAre you tired of jumping through legal approval hoops every time you start a new project with an existing client? Then your business probably needs a master services agreement (MSA). 

A master services agreement is a contract that spells out the general terms and conditions that will govern the relationship between two parties (supplier and buyer). Then, for each new project, the parties need only sign off on a statement of work (SOW), which defines the specific work to be done, the price to be paid, and the timeline of the project. 

The Benefits of Having a Master Services Agreement

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b2ap3_thumbnail_shutterstock_319177193.jpgMany businesses rely on relationships with outside agencies or individuals to ensure ongoing productivity and profitability. Creating and implementing third party reseller agreements ensure distribution of your products or services are done in manner that upholds your company’s brand image and reputation. However, while researching and drafting these agreements, it is important to consider variables that might create confusion or poor results.

Consider These Relevant Issues

  • Start small and grow gradually: When opening a new agreement allow a distributor to prove themselves on a small scale. Once doing so you can reward that distributor with a larger piece of territory. Do not assign too much, too soon.
  • Reasons for Termination: If an agreement allows only for Termination for Cause, it can delay action while partners argue the definition of “cause.” Termination for Convenience and for Cause enables a company to take steps to nullify a relationship while following defined and prescribed steps.
  • Writing semi-automatic renewal and annual termination terms into an agreement allows either party to exit an agreement once a year. This bases a partnership on performance, and the most experienced partners desire an ongoing relationship that is based on performance.
  • Exclusive vs Non Exclusive agreements: There are pros and cons to both, but find a way to maintain an advantage while allowing for some flexibility that appeals to the distributor.
  • Address issues of price changes: An agreement that permits price changes based on market demand, and only a period of advance notice can help resolve conflicts over this issue.
  • Termination of the agreement by one or both parties: The best distributor agreements allow for either partner to end the relationship.
  • Allow the nature of the relationship to change: Variables in the marketplace can impact how both a manufacturer and a distributor do business. Write an agreement that permits both parties to recommend change on an ongoing basis allows the partnership to evolve with the market without undue pressure.
  • Stay involved in the process: Attorneys are important to writing fair and legal agreements, but the input of those with practical experience can help keep matters relevant and on point.

Retain an Experienced Florida Online Contracts Attorney to Install Sound Reseller Agreements

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Protecting Yourself and Your Customers With Clear Privacy Policies

Florida privacy policy lawyerDue in large part to the hacking of websites and subsequent theft of the personal information belonging to millions of consumers, company and website privacy policies are facing renewed scrutiny. When storing huge amounts of data and concern for personal privacy both demand attention, it is critical for companies to establish clear guidelines for gathering and retaining information at the onset.

Protecting Privacy While Doing Business

Privacy is a cherished right, yet it is one most web users surrender every time they visit a website. As businesses strive to know more about their target audience and build stores of information as a way to grow their customer base, the use of technology to gather information is more prevalent than ever. However, building trust between a business and a customer (or potential customer) is an important part of doing business, and that is where strong privacy policies come into play.

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